FAQs
For us, the satisfaction of our customers comes first. That's why we do everything we can to make your shopping experience as perfect as possible.
Do you have any questions that you would like clarified?
No problem, we are happy to help you. Perhaps you will already find the right answer in our FAQs?
Otherwise we can also be reached by email at info@artforeveryone.de.
Quality
You can read about the different properties in the respective product description or you can take a look at ours right here
Further material information to:
https://www.artforeveryone.de/pages/weitere-materialinformationen
The works of art are handmade in Germany with the greatest care.
We only use the best material quality and the optimal DPI resolution to ensure that the respective image is razor-sharp. If a customer is dissatisfied with the quality, we always try to find a solution.
Only FSC-certified wood and PVC-free canvas are used. We also use 100% recycled material and are OEKO TEX 100 certified.
Free hanging kits are included so the new pictures can be hung relaxed and easy. We also provide assembly instructions.
Shipping and returns
Your delivery time may vary by country. Our average delivery time within Germany is 5-7 working days. If you are ordering from another country within the European Union, the average delivery time is 7-10 working days. For orders outside the European Union, delivery may take 10-12 days due to customs clearance.
All shipping companies are experiencing COVID-19 related delays. Production time may also vary due to current restrictions. However, we will do our best to process your order as quickly as possible.
Within Germany you can use our free premium shipping from a purchase value of 100€. A goods value under 100€ costs 7.99€ in normal shipping.
Express shipping costs €39.90 from us.
For orders outside of Germany, but within most EU countries, a shipping fee of €19.90 applies.
You can see exceptions here: https://www.artforeveryone.de/pages/versandinformationen
For orders outside the European Union, we have a flat shipping rate of €49.99, so that we can also offer the highest shipping quality here.
Each image is checked and approved by one of our quality experts before shipping. Only after this process will the package be picked up by one of our shipping partners. If the package is damaged on the way to you, you can simply send us a photo of the damaged goods and we will send you a new one.
Orders outside the European Union may incur an additional customs fee that you must pay to the shipping company. (For example orders to Switzerland or Norway) We have no influence on these customs fees. If you have any questions about fees outside the European Union, don't hesitate to contact us!
Of course, we have the tracking number for every order. You can check the order status of your picture at any time.
We offer a 14-day money-back guarantee so you have plenty of time to decide if you like your artwork. If you don't like your artwork, you can simply return it.
Personalized products are non-exchangeable and non-refundable.
If you have any questions about returns, please first send an email to info@artforeveryone.de or use our contact form
Personalized products are non-exchangeable and non-refundable.
As soon as the goods have been sent back to us, the purchase amount (excluding shipping costs) will be refunded to you.
You can find more information in our right of withdrawal or our terms and conditions .
payment methods
With us you can pay with major credit cards (American Express, Mastercard, Visa) with ApplePay, GooglePay, Klarna, PayPal, SofortPay, ShopPay and Sofortüberweisung. If that is not enough, you are welcome to send us an inquiry and we will find another solution. Purchases on account are also possible for business customers.
Need more information?
Your problem is not solved yet?
Do not hesitate to contact us. We're here to help!
Email: info@artforeveryone.de
WhatsApp: +49 2324 3936286